Not all communication is relational. Often it is reactive and loaded with miscommunication. Excellent communication skills are relational because they take place in the context of a relationship and create connection. These skills can be learned and they can be assessed,
The Communication Skills Assessment looks at four main areas of communication:
This survey assesses 21 communication competencies and 107 behaviors that are the underpinnings of the competencies.
It can be used as a self-assessment or as a 360. When an entire team is assessed, the sources of miscommunication can be identified and the behaviors to focus on are very clear.
The Communication Skills Assessment is available to both organizations and individuals. Please contact Barbara to discuss the best way to go forward with this assessment.
In the area of receiving, gathering and processing information, one of the competencies is:
Listens attentively and respectfully. The behaviors that support this competency are: